Shipping policy

 

Shipping Policy

Processing Time Orders are processed within [1–3] business days. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Times

  • United Kingdom: [3–5] business days
  • European Union: [5–10] business days
  • International: [7–14] business days

Delivery times are estimates and may vary during busy periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on orders over [£X] — check at checkout for eligibility.

Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Customs & Duties (EU and International Orders) For orders outside the UK, customs duties and import taxes may apply and are the responsibility of the customer. QUEEN CHIC is not responsible for delays caused by customs processing.

Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at [your contact email] or through your account at https://account.queenchic.net.